Leadership: are all your sub-personalities pulling together?

Published: 2011-04-11   There are 4 comments ... please add yours below

This Potshot was prompted by:

“Three steps to building a better top team” by Michiel Kruyt, Judy Malan & Rachel Tuffield

URL: https://www.mckinseyquarterly.com/Three_steps_to_building_a_better_top_team_2743

(Please note: pages linked here may require a subscription with the publisher to view the full page)

You can lead successfully if you muster your various identities to work as a team
stopping any one dominating your approach and thereby misdirecting your leadership

Each of us has a range of characteristics and skills struggling for control of our actions. This morning, my optimistic, creative self may be taking charge. But, following a couple of bad meetings, colleagues may notice that my angry, controlling aspect have taken over. It’s easy – even amusing – to describe but unpleasant for me (and those around me) if the shifts run beyond my recognition and control. For some leaders, such swings are mild and short-lived; for others, more extreme and durable. Using a theatrical metaphor, how many actors are there vying for parts in your leadership production? Do you understand their styles and motivations – and, more importantly, how to direct them? Here’s a way to consider.

The above article from the McKinsey Quarterly is not one of its best but provides a nice stepping-off point for our discussion. It focuses on improving top-team performance – to avoid “slow down, derailment or paralysis.” That’s exactly what each of us needs to do with the inner characters in our leadership space. So, with apologies, here is my adaptation of the authors’ three main pointers:

  • Get the right aspects of yourself onto the stage – and the wrong ones off. Be conscious in managing your mindset and attitudes for the task in hand. Which of your mindsets, skills and attitudes will best help you and your team to define a new vision, craft strategies and make plans? Or, on another occasion, increase customer focus, drive bottom line, improve efficiency, lift benchmarks and enforce accountability. Different casts for different plays! As the authors say (in the teamwork context), this will require “conscious attention and courage”.
  • Make sure your inner cast speaks only the script of the current play. As a leader, you need to focus on the areas of action where you add unique value. Doing things that only you can do. Don’t let some of your pushy bit players take over and waste time on ad-libs and irrelevant material. Don’t let the play (or your meetings) run out of control or dig into irrelevant detail.
  • Address your internal dynamics and processes. Don’t let any actor or aspect forget their lines, go absent or start fighting with the others. As in a dysfunctional business or theatre company, our internal parts can play the silo game – arguing and pulling in different directions. Make sure the focus stays on the agreed play and how it needs to be worked.

Like me, you probably remember times when you led ineffectively: letting anger or disappointment get out of control or allowing enjoyment to undermine efficiency and performance. As with all things, it’s about finding the right balance. Getting our inner team working constructively, with time for intensity and output; and, time for celebration and taking a breather.

Like the actor-manager of a travelling theatre troupe, we each need to bundle our inner cast and props along the winding road of our career, staging this play here and that one there. If, like Hamlet, we’re smart in our choices and true to our profession, we’ll achieve our objectives. As he rightly recognised “the play’s the thing wherein I’ll catch the conscience of the king.”

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Dr. Timothy Pascoe AM
PhD (Cambridge), MBA (Harvard), BE & BEc (Adelaide)
Creator, V|E|C|T|O|R Leadership®



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Comments (4)

Timothy Pascoe - date: 2011/04/12 10:14 am


Dear Val,

I'm glad you like the theatrical metaphor. I love theatre and my wife and I still go to lots of plays but sadly my own acting experience (from school and university) is long behind me. But, I still find it helpful to understand the "cast of characters" inside me - all wanting a part in each act of the play that is my life.

As you say, there are times when one or more of the actors (my tendencies or characteristics) need to be excluded from a particular scene.

Best wishes and thank you.

Timothy

Timothy Pascoe - date: 2011/04/12 10:08 am


Dear Phadke,

As you say, this capacity to manage the different facets of our personality and skills involves all parts of our body and being.

Thank you for a wonderful post.

Timothy

Val McKie - date: 2011/04/12 09:02 am

Thank You Timothy. This Pot shot was for me both timely and highly informative. It was only this morning that I was wrestling with a difficult issue which led me to quite consciously close off aspects of myself which were unhelpful. In future I shall view this task fom the theatrical perspective which you have outlined and I know that that will make it a much easier process
Once again
Many Thanks
Val

Phadke Subodhkumar Narayan - date: 2011/04/11 04:31 pm

Namaste Dr. Timothy Sir,

This is another classic article (Three Steps building a better top team) & your tips/tricks/comments on that article.

In first place, I completely endorse & agree your views on this based on my personal experience while dealing business associates and customers all across India.

Over & above, I acted in Marathi, Hindi & English drama for number of years when I started my schooling. I started acting while I was in 1st standard. When I was in 10th standard, I was also trained on "method acting" which put focus on this aspect. Broadly it talks about that every action of the body, face, hands, fingers, lips, eyes, eye brows, head, forehead, legs & words/lines to be used by that character along with voice tone, peach, volume, etc. have to have need for the character, actor is performing. Be it in play or movie or serial.

This is very important aspect for our life. Personal, professional as well as social.

At this point of time, I also recollect famous lines as said in "Great Debaters" movie. It goes like this "When I was child, I did everything like a child. When I became adult, I started doing every thing like adult".

Yes. This is the trigger point. These lines matters to everyone (including myself and I put myself first). Be it in home or in office or in society or in nation.

They are equally important for leaders. They could be leading home, office, society or nation. They must follow basic ethical values.

Many times when I see young people carrying designation of MD, ED, CEO, CTO, President & so on so forth. I do advice them free of cost and without being asked/told. It is very easy to carry these "designations" but very difficult to live up. All these discussions demand hell lot of efforts & blood. Are you willing to do that? Are you willing to set world class standards for yourself so that others can follow.

My personal experience with customers as well as with business associates do not confirm largely that everyone is aware of this subject and various attributes barring few examples that I can count on my fingers.

Few names that immediately pop-up in front of my memory are as follows:

Dr. M. N. Cooper - CMD of Modular Infotech,
Mr. Ashish Deshpande - ED of Elephant Design,
Mr. Atul Tapre - MD of True Thread,
Mr. Shishir Joshipura - ED of SKF Ltd.
And above all Mr. Sudheendra Kulkarni - OSD - PM office - Govt. of India.

All above mentioned people, they lived (4 of them still living) their post by setting up world class standards for themselves as well as for others.

Having said this, I am not sure whether their partners/people learned this or not.

But as a supplier, I learned a lot from them.

Thank you so much for sharing the article (as mentioned above) and your tips/tricks/comments on that article.

Thanking you and wishing you a wonderful day ahead.

Healthy, peaceful, productive & meaningful.

Sincerely I remain,

Phadke Subodhkumar Narayan
City: Pune
State: Maharashtra
Country: India
Date: 11th April, 2011
Day: Monday
Time: 11:54 Hrs.


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