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LEADERSHIP: TURNING AROUND FAILURE

published:2010-09-06 01:00:00

I’ve just discovered that my favourite blogger, Seth Godin, is also a columnist with the Harvard Business Review. However, even in this mainstream venue, he retains his quirky preoccupation with what’s wrong in the world. He prises open our minds and this is certainly true when he redefines

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LEADERSHIP: HOW’S YOUR KNOWLEDGE AND COURAGE?

published:2010-08-30 01:00:00

What do lobsters, scorpions and bees have in common? Yes, a capacity to inflict a nasty bite. But they also all lack a

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LEADERSHIP: 12 FACETS OF EMOTIONAL INTELLIGENCE

published:2010-08-23 01:00:00

A valuable gemstone has many facets, each finely polished. To be a valuable leader, you similarly need a range of carefully honed capabilities.

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LEADERSHIP: FIVE FAULTS TO FIX

published:2010-08-16 01:00:00

Another home run for Seth – my favourite blogger. His posting of 13 June* describes the entrepreneur’s desire for a magic lottery ticket –

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LEADERSHIP: STAND TALL AS THE BEST MANUFACTURER

Maximise quality, productivity, margins - as well as customer and staff loyalty
Eradicate shoddiness, wastage, returns, delays; and, staff and customer turnover

My father had an engineering business - making furnaces and other products.  And, I worked summers in factories, while studying engineering.  So, I love that hot, noisy world of clanging metal as it's formed and worked with presses and punches.

Even then, people talked about the decline of manufacturing.  And, still do.  But, we still need bricks and bikes, pots and pans, cars and baby carriages.  Yes, more are now made elsewhere - but equally, things are produced here, which weren't then.

A friend of mine manufactures high quality chocolate.  Another, digital kiosks (to help customers find their way around shopping centres).  Another, fashion wear.

But one thing is certain.  Manufacturers face tough (often global) competition: across multiple dimensions of quality, cost, delivery and so on.  And, internally, each has to manage costs and productivity.  And, control their supply chain to avoid stock-outs and stoppages; and, avoid tying up capital in excess raw materials, work in progress or finished product.  And, there's all those machines to be kept busy as many hours a day as possible.  It's not a game for the faint-hearted.

So, if you don't want to go broke, leadership is probably more critical in manufacturing than in most businesses.  Understanding your market and the drivers of competitive advantage.  Defining strategy and goals.  Choosing the right business model.  Attending to customers.  And, employing and developing staff.

But, how do you do all of this – and bring it together in one place?

Here's how!

Categories for this Potshot:

Understand your marketplace, Build competitive advantage, Develop plans and actions lists, Attend to customers, Develop staff and succession,



Dr. Timothy Pascoe AM
PhD (Cambridge), MBA (Harvard), BE & BEc (Adelaide)
Creator, V|E|C|T|O|R Leadership®

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